Términos y condiciones

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ANTI-HARASSMENT POLICY

- Harassment is a legal term that means unwelcome verbal and non-verbal 

conduct directed against someone in a protected class. 

- Harassment Against Members of Protected Class: We do not permit managers, employees, teachers, independent contractors, students, or others in the workplace to harass any other person because of age, gender (including pregnancy), race, ethnicity, culture, national origin, religion, sexual orientation, disability, socioeconomic status, genetic information, or any other basis proscribed by law. 

- Sexual Harassment is a legal term that means unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature in the workplace. 

- Sexual Harassment in the Workplace: We do not tolerate sexual harassment in our studio. Sexual harassment refers to any unwelcome sexual attention, sexual advances, requests for sexual favors and other verbal, visual or physical conduct of a sexual nature when the conduct harms the person’s employment or working environment. 

- Sexual Misconduct is a non-legal term used informally to describe a broad range of behaviors which may or may not involve harassment. 

- Sexual Misconduct: We prohibit sexual misconduct in our studio. Sexual misconduct is any unsolicited and unwelcome sexual advance including requests for sexual favors, sexual touching, and verbal, visual, or physical conduct that creates a sexually hostile environment in a yoga class or studio. 

- Romantic Relationships Between Teachers and Students: Teachers shall not invite, respond to, or allow any sexual or romantic conduct with a student during the period
of the teacher-student relationship. 

ANTI-RETELIATION POLICY 

In order to promote a safe yoga community, individuals need to know that they can bring forward concerns without fear of backlash. Your school’s Retaliation Policy will help establish comfort, safety, and trust within your sangha (community). 

We will not retaliate against any person for having reported or threatened to report harassment, discrimination, retaliation, or violations of our Code of Conduct or polices, or for participating in an investigation into any of the foregoing. Anyone who retaliates against a person will be subjected to disciplinary action, up to and including termination. 

We encourage any person, including employees, non-employees, and students who believe they have been subject to retaliation to inform our course director. 

We have a zero-tolerance policy for sexual harassment or sexual misconduct.
We encourage anyone who has been anyone who is subject to this behavior to report it to the human resources department or school management. We will do everything possible to ensure that you are not retaliated against by anyone because you have reported misconduct. 

PAYMENT & CANCELATION POLICY 

Deposit: 

• A non-refundable deposit of 50% of the full course price is required to finalize your booking. 

Transfer of Deposit: 

• If you cannot attend the course, you may transfer your deposit to another Ravi Marga Yoga course within two years of the original course date, provided you inform the school at least 8 weeks in advance. 

Final Payment: 

• The remaining 50% of the payment must be completed 2 weeks before the course begins.
   
• Payment Option: You have the option to pay the final amount in cash upon arrival at the course location. If you choose this option, please notify the school in advance.
   

• Failure to Pay: Failure to complete the payment (either in advance or upon arrival) will result in the loss of your spot. 

Cancellation after Full Payment: 

• Cancellation 8 Weeks or More Before Course Start:
   
• 50% of the course fee can be transferred to another Ravi Marga Yoga
  course within two years.
   
• Alternatively, if the spot is sold to another participant, you can receive a
  100% refund of the amount paid.
   
• Cancellation Within 8 Weeks of the Course Start Date:
   
• You will lose 100% of the payment made.
  No Refunds After Course Start:
   

• Once you have arrived at the school and the course has commenced, the course fee is non-refundable. 

GRIEVANCE POLICY 

Reporting of Policy Violations. We encourage anyone who has been the subject of sexual misconduct or any other action that violates our policies and Code of Conduct to report the incident to our Course Director Federica Rogani. The report should contain the following information: 

• Your full name:
• Your email and phone number:
• The name of the person who the grievance is against:
• A description of the alleged policy violation:
• The date and location of the policy violation:
• Any other credible evidence that is available to support the grievance: • Names and contact information of any witnesses with first-hand knowledge of the situation: 

In the interest of fairness and privacy, all reports must be made by the person who has personally experienced the misconduct. We will not investigate a matter based upon a third-party report of misconduct. All reports must be made in good faith based on information the person reporting the incident reasonably believes to be accurate. 

We may request additional information from the person reporting the incident throughout the course of review of the report. We will take appropriate action to ensure compliance with our policies. The reviewing 

body will impose any sanctions that it feels are fair, just, and reasonable under all circumstances. 

We will not allow anyone to retaliate against any person for making a report in good faith or providing information in connection with an investigation into an alleged violation. 

Any information provided during a grievance report review will be treated on a confidential basis. Similarly, any actions that are taken in response to the report will also be confidential. 

Ravi Marga Yoga Tenerife info@ravimarga.com